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IT Support Services – What Is That All About?

You might have heard the term Information Technology Support on many occasions, but you still possibly not have a clue what it means. If this is true, then fear not as you are not alone, as many people are in the same place, not having the smallest idea what it refers to.

There is, however, every possibility that you have used an IT support center in some shape or form, you just didn't realize it. The world we live in today is a techno world, it is a world of advancement and this means computers and the use of Information technology (IT).

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IT support is often called technical support, although often the support is so technical it leaves many cold and even more confused. Computers are a different beast because they are split into 2 main elements, hardware, and software.

Hardware: Hardware is the name given to anything that is physical, such as the case, the hard drive, memory, graphics card, motherboard, and even a scanner or printer.

Software: Software is the computer programs that either run the hardware or perform some other task. Commonly known software is Microsoft Windows which is an operating system.

Microsoft Office, which is a package comprising word processing software (Word), spreadsheet software (Excel), and database software and email software. Anyone who has been on-line will have used a Web Browsing software, such as Internet Explorer, or Firefox for example.